Nursery Administration Assistant

Written By Kelly Real

Job Title: Nursery Administration Assistant

Location: Holden Clough Nurseries, Bolton-By-Bowland, Near Gisburn / Clitheroe.

Job Type: Part-Time / Hours to be discussed

About Holden Clough:
Nestled within the picturesque countryside of The Ribble Valley, Holden Clough Nurseries is an award-winning, vibrant, natural space full of plants and wonder. As plant growers, we offer one of the largest offerings of homegrown hardy perennials in the North West. We have an on-site café, many retail spaces, we host artisan markets, workshops, expert-led talks, and we also offer a successful flower bed / garden design service called The Wonder Garden.

We are seeking a proactive, highly organised and friendly Admin Assistant to join our team. This versatile role involves supporting all departments, ensuring smooth day-to-day operations, and assisting with a variety of administrative and customer service tasks.

Key Responsibilities:

  • Answering phone calls and responding to emails promptly and professionally

  • Assisting the Wonder Garden team with admin and logistics.

  • Handling customer enquiries in person / on the telephone / in email and liaising with our plant experts to provide accurate information / advice back to customers

  • Operating the retail till on occasion, serving customers when they pay for purchases

  • Assisting the Directors with ad hoc work tasks

  • Providing general day-to-day support to the team as needed

General Requirements for working at Holden Clough

  • Happy to assist in all departments / teams across site

  • Friendly, approachable and excellent customer service skills

  • Ability to work safely and responsibly, adhering to policies and guidelines

  • Time management, flexibility and working to deadlines

  • Assisting with show gardens / flower shows

Desirable Qualities:

  • Plant, gardening, horticulture knowledge, or the willingness to learn, desirable

  • Experienced/competent with the use of Microsoft applications

  • Great communication skills, both verbal and written

  • Experience in handling administrative tasks and using retail tills. (Training can also be provided for the tills)

  • Able to communicate / advise customers on-site and off

  • Flexible, adaptable and versatile. Can do attitude

  • Ability to work well in a team and / or independently

  • Well-organized with the ability to multitask

  • Flexible and willing to assist across different teams and tasks

Benefits:

  • Part-time / To be discussed at interview

  • £ National Minimum Wage

  • Due to our rural location, own transport will be required.

  • Opportunity to work in a beautiful nursery environment.

  • Gain hands-on experience and plant knowledge from the current team.

  • Be part of a creative, dynamic, family-run business.

  • Employee discounts on plants and nursery products.

To Apply:
Please send your CV and a cover letter outlining your interest and relevant experience to kate@holdenclough.com with the subject: ‘Admin Role’, or feel free to hand them in via hard copy at the till.

Closing date: 10th April 2026.

Start date: ASAP

We look forward to hearing from you!

Kelly Real
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Part-Time / Seasonal Nursery Assistant Roles